🚚 Shipping Policy

Last updated: 08/29/25

At Duodecim, we’re committed to delivering your order quickly and carefully. Below you’ll find details on processing and shipping times.

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⏳ Processing Time

• Orders are processed within 3–5 business days (not including weekends or holidays).

• Custom or print-on-demand items may take additional time.

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📦 Domestic Shipping (U.S.)

• Standard shipping typically takes 3–7 business days after processing.

• Expedited shipping options are available at checkout.

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🌍 International Shipping

• We ship worldwide. Delivery times vary by country (usually 7–21 business days).

• Customers are responsible for customs fees, import duties, or taxes charged by their country.

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🚚 Order Tracking

• Once your order ships, you’ll receive a tracking number by email.

• Please allow 24–48 hours for tracking to update.

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❗ Lost or Stolen Packages

• We are not responsible for lost or stolen packages once marked as delivered by the carrier.

• Please contact the shipping carrier directly for assistance.

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🛠 Damaged or Incorrect Items

• If your order arrives damaged or incorrect, contact us within 7 days of delivery at duoxiidesigns@gmail.com with your order number and photos. We’ll make it right.

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🙏 Thank you for supporting a brand that spreads God’s Word through fashion. We pray your order blesses you as much as your support blesses us.